The principle of "customer first" lies at the heart of TAL's business. This is most evident in its approach to life insurance claims, which it commits to handle expertly, sensitively and as quickly as possible. TAL's claims processes are designed to make everything as easy as possible.
Once you make a claim under one of your Accelerated Protection policies you will be assigned a dedicated case manager, who will manage it from application to final assessment. Your case manager will keep in touch throughout the process so that you will always be dealing with someone familiar.
Our team of experienced claims advisors will guide you through the claims process, helping you to completing the forms and gather all the necessary documentation. We will work closely with your TAL claims manager to ensure that everything is handled quickly and smoothly.